The owner of the two neighboring extended-stay hotels, Mary Nguyen, has neglected to pay bills to the Kissimmee Utility Authority and Toho Water Authority, which have ballooned over $30,000.
As a result, tenants, including hundreds of families who live in the hotels, woke up the morning of Thursday, Dec. 5 without heat or power. Tenants told WESH 2 that they were not warned, even though they already paid rent for their monthly stay.
One resident of the extended-stay hotels contacted a lawyer who filed an emergency injunction with the utility companies and Lake Cecile Inn. By the afternoon of Dec. 5, the properties had power restored. Toho Water said it would wait to shut off service until the outcome of the injunction in court, which requests that power and water be restored for the next 30 days.
“I think that is something the legislature could or should address, because these people who are staying month-to-month or long-term need to be given notice if the power is going to be shut off,” Hogan said in court. “Otherwise we are going to be in this situation over and over.”
Attorneys for both utility companies told the court that they legally cannot provide service to a client who is not paying their bill.
The court did rule that Nguyen has 48 hours to pay her bill.
Water at the Lake Cecile Inn and Suites will be cut Friday, Dec. 13 due to non-payment, Toho Water told Orlando Weekly in an email. Star Motel at Lakeside has paid its bill and it’s water service will not be disconnected.
Stay on top of Orlando news and views. Sign up for our weekly Headlines newsletter.
This article appears in Demolition Dynasty.


