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Tuesday, February 23, 2021

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Orlando White Castle site goes down immediately as customers rush to order takeout

Posted By Jessica Bryce Young on Tue, Feb 23, 2021 at 2:37 PM

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Orange County Mayor Jerry Demings likes a slider - PHOTO COURTESY OF WHITE CASTLE

photo courtesy of White Castle
Orange County Mayor Jerry Demings likes a slider

Hey Orlando, you really, really, really like White Castle.

Last week we wrote about the groundbreaking of the giant new White Castle restaurant opening in the Village at O-Town West, and mentioned that they'd opened a ghost kitchen in the meantime.

We told you that delivery was available in a 15-minute radius of the kitchen, near John Young Parkway and Colonial Drive, or you could order online from whitecastle.com/orlando and pick up your own.

Apparently a lot of you did that all at once, so much so that they had to pause orders. We reached out to White Castle's reps and here was their response:

“We knew the first day for our White Castle virtual kitchen would be big — and it has been even bigger than expected! We did pause on-line ordering to make certain we’re able to take great care of all of our customer orders. We anticipate being ‘live’ again soon. Thanks to all for their patience. We’re looking forward to satisfying White Castle cravings here in the days, months and years to come.”

Tomorrow is another day.

UPDATE (Thursday, Feb. 25):
Narrator: Tomorrow was not, in fact, another day.

After that "humbling" first day of orders, White Castle decided to pause the takeout kitchen altogether. Womp-womp; you're all going to have to wait until they open the actual restaurant.

White Castle Pressing Pause on Virtual Kitchen Until Full Service Site Opens Later This Spring

We are going to pause operations at our virtual kitchen in Orlando until after our full service restaurant location in the O-Town West development opens. The overwhelming number of orders for White Castle has been humbling and reinforces we made the right choice to choose Central Florida as the site for our next permanent destination Castle. Because of the relatively small size of the virtual kitchen and the incredibly high number of orders, running the virtual kitchen isn’t currently sustainable. We want to apologize for all our craving fans who have to wait just a bit longer as we work towards our opening date later this Spring.

Jamie T. Richardson
Vice President
White Castle Management Co.

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