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Monday, July 6, 2020

Disney accidentally bills annual passholders for months the theme parks were closed

Posted By on Mon, Jul 6, 2020 at 10:58 AM

  • Photo courtesy Walt Disney World/Facebook
Loyal Walt Disney World annual passholders got a grand April Fool's Day-style shock in the wallet over the July 4 weekend when Disney accidentally billed passholders for the months the parks were closed. All at once.

The charges started appearing on Friday afternoon, with passholders on a monthly payment plan suddenly assessed for three or four months simultaneously, with charges apparently running into the hundreds of dollars.

Disney released an official statement in short order, apologizing for the accounting error:

The error was chalked up to a "glitch" in the system, and WDW News Today reported that Disney began issuing refunds and reversing charges on Saturday.

Walt Disney World and Animal Kingdom are set to reopen on July 11, while Epcot and Disney’s Hollywood Studios are set to reopen July 15.

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